Privacy policy

This Privacy Policy pertains to our desktop and mobile sites, as well as offline activities.

It explains how Poolala ("Company") collects, uses, and discloses information about you. This policy applies to information collected when you use our website and other online products and services linked to this Privacy Policy (collectively, the "Service"), or when you interact with us in other ways.

We may update this Privacy Policy periodically. If changes are made, we will revise the date at the top of the policy. In some cases, we may provide additional notice, such as adding a statement to our homepage or sending you a notification. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and how you can protect your privacy.

Collection of Information

Information You Provide to Us:

We collect information directly from you. For example, when you submit your email address, fill out a form, participate in a contest or promotion, apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise get in touch with us. The types of information we collect may include your name, address, email address, payment information, and any other information you choose to provide.

Information We Collect Automatically When You Use the Service:

When you use our Service, we automatically collect information about you, including:

  • Log Information: such as the type of browser you use, access times, pages viewed, your IP address, and the page you visited before coming to our Service.
  • Device Information: including information about the computer or mobile device you use to access our Service, such as the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, such as cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Service and your experience. Web beacons are electronic images that may be used in our Service or emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. We use cookies to keep track of items you put into your shopping cart, including when you abandon your cart. This information is used to determine when to send cart reminder messages via SMS. For more information about cookies and how to disable them, please see "Your Choices" below.


Third Party Pixels and Cookies:

When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. 

We use information about you for various purposes, including to:

  • Provide, maintain, and improve our Service.
  • Provide and deliver the products and services you request and send you related information.
  • Respond to your comments, questions, and requests and provide customer service.
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Company and others, and provide news and information we think will be of interest to you.
  • Monitor and analyze trends, usage, and activities in connection with our Service.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Company and others.
  • Improve the Service and provide advertisements, content, or features that match user profiles or interests.
  • Facilitate promotions and process and deliver entries and rewards.
  • Link or combine with information we get from others to help understand your needs and provide you with better service.
  • Carry out any other purpose for which the information was collected.

Company is based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Policy.

Sharing of Information:

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Company or others.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Between and among Company and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
  • With your consent or at your direction.
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.


Advertising and Analytics Services Provided by Others:

We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Service and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Service and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

We may also work with other websites or platforms (such as Facebook) to serve ads to you as part of a customized campaign unless you notify us that you prefer not to have information about you used in this way.

Security:

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Your Choices

Cookies:

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third-party flash cookies used in connection with our Service.

Promotional Communications:

You may opt out of receiving promotional emails from Company by following the instructions in those emails or by contacting us.